PKP KEYPAD ALERT

After some isolated reports from the field, we have determined that all PKP Keypads (PKP-ICON, PKP-LCD and PKP-400) produced and shipped since June 1, 2001 may have a faulty "keymat". The result is that the Function Keys (F1 through F5), and the keys Fire, Aux, and Panic (F.A.P.) on some PKP Keypads may operate intermittently.

For those dealers who do not enable the F.A.P. keys, this may not pose a significant problem. However, for those dealers who do enable the F.A.P. keys, we recommend the following action.

Remove those PKP Keypads in question and return them to your distributor who will, in turn, send them back to DSC. Your distributor will be receiving advance replacement keypads with which they can supply to you.

If you have any questions, please call your local distributor, or either Shawn German (x2369) or Steven Bager (x2229) at (888) 322-5424.